24/7 Emergency Services 250-862-3500

Wildfire Smoke, Soot & Ash Cleanup — Summerland & the South Okanagan

When a wildfire moves through the Okanagan, the damage doesn’t stop at the homes that burned. Smoke, soot and fine ash travel for kilometres and work their way into houses that were never touched by flame — through attic vents, window seals, HVAC systems and the smallest gaps around doors. If you’ve come home to a lingering smoke smell, a grey film on surfaces, or ash through the yard and inside the house, your property has wildfire damage even if the structure is standing.

Wildfire smoke is not just an odour. It carries microscopic particles and VOCs that settle deep into drywall, insulation, ductwork, carpet, upholstery, clothing and soft furnishings — and it keeps releasing that smell until the source is properly removed. Painting or airing out the house doesn’t fix it. It has to be assessed and cleaned correctly.

The damage isn’t only inside, either. Even where flames never reached the building, the radiant heat from a nearby wildfire can melt and warp vinyl siding, eaves, downspouts, shingles and decks — and the fire retardant dropped by aircraft can coat your whole exterior. We handle all of it, from cleanup through complete reconstruction, so you’re dealing with one company instead of five.

What WINMAR Kelowna does for wildfire-affected homes and businesses:

Smoke, soot & odour

  • On-site assessment of smoke, soot and ash contamination — including the areas you can’t see
  • HEPA air scrubbing to pull fine smoke particles out of the air
  • HVAC and duct cleaning so your system stops re-circulating smoke through the house
  • Surface soot removal and deep cleaning of walls, ceilings and hard surfaces
  • Odour neutralization that treats the source, not just the symptom

Contents & interior fabrics

  • Upholstery, furniture and carpet cleaning for smoke- and soot-affected fabrics
  • Contents cleaning and pack-out — clothing, electronics and personal items
  • Full documentation of anything that can’t be restored, for your insurance claim

Exterior & structural

  • Exterior washdown of aircraft fire retardant from siding, roofs, decks and hardscape
  • Replacing melted or warped vinyl siding, eaves, downspouts and shingles damaged by radiant heat
  • Rebuilding fire-damaged decks, deck railings and retaining walls
  • Full reconstruction — from cleanup through repairs to complete rebuild, all under one roof

We’re an IICRC Certified Firm and Google Guaranteed, we respond 24/7, and we work directly with your insurance company throughout the claim. If you’ve been evacuated and are waiting to return, call us — we can walk you through what to expect and get an assessment booked so recovery starts the moment it’s safe to be back.

Serving Summerland, Peachland, Kelowna, West Kelowna and the South Okanagan.

Wildfire smoke resources from our team: Combating Smoke Damage After Wildfires  ·  How HEPA Air Scrubbers Remove Wildfire Smoke Odour

Call us 24/7 at 250-862-3500 for a wildfire smoke and damage assessment.

WINMAR Kelowna 24 hour emergency restoration services

Emergency Services

250-862-3500

Before and after fire damage restoration and rebuild of a community hall in Kelowna by WINMAR.

When arson nearly destroyed over 85 years of history at the Westbank Lions Hall.  WINMAR Property Restoration got the second call – right after the fire department. (Before & After picture of the main hall)

Fire Damage Restoration When You Need Help Most

A house fire is devastating. Even when everyone is safe, you’re left looking at your home, your belongings and years of memories wondering what can be saved and where to even start. We’ve helped families throughout Kelowna and the surrounding area through that exact situation, and our job is to make the next steps a little easier.

Our team can respond 24/7 to secure your home, board up damaged openings, deal with water from firefighting efforts and assess the fire, smoke and soot damage. From there, we’ll explain what can be cleaned and restored, what needs to be replaced and what happens next.

We Take Care of More Than the Building

Your belongings are often just as important as the home itself. Our contents team can carefully pack, inventory, clean and store furniture, clothing, electronics, photographs and other personal items affected by smoke, soot or water. When something can’t be restored, we’ll document it for your insurance claim.

Smoke, Soot and Odour Cleanup

Smoke gets into places you may not expect. It can travel through the home and settle into walls, ceilings, flooring, insulation, furniture and other materials. Our IICRC Certified Firm follows the IICRC S700 Standard for Professional Fire and Smoke Damage Restoration to properly assess and restore affected areas rather than simply covering up smoke odours.

From the Fire to the Rebuild

You shouldn’t have to coordinate multiple companies while trying to get your life back together. WINMAR Kelowna can handle the process from the initial emergency response and cleanup through repairs and complete reconstruction, while working with you and your insurance company throughout the claim.

If you’ve had a fire in Kelowna, West Kelowna or the surrounding area, call us anytime. We’ll come out, assess what’s happened and help you understand what needs to happen next.

WINMAR Kelowna credentials: IICRC Certified Firm, BC Housing Licensed Residential Builder, and Google Guaranteed

Fire Damage Remediation In Kelowna

Your Initial Step in Fire Damage Restoration

When fire damage strikes, the immediate concern is safety. Once you’ve ensured the safety of your loved ones and yourself, the journey towards recovery begins. At this critical juncture, reaching out to WINMAR Restoration is pivotal. Our specialized team is equipped to handle fire-damaged properties, and we’ll be by your side from the outset. Equipped with advanced equipment and unwavering dedication, we navigate the restoration process alongside you, striving to restore normalcy with minimal disruption.

Documenting the Extent of Fire Damage

Before delving into the restoration process, meticulous documentation is key. Take photographs and create detailed lists of the fire damage. This comprehensive record will be invaluable during the insurance claim process. Visual evidence provides a clear picture of the destruction and bolsters your case, ensuring you receive rightful compensation for your losses.

Working Through Insurance Claims

The insurance claim process might seem daunting, but there are practical steps to streamline it. Submit your documentation promptly. Having a thorough inventory of the fire damage and a clear understanding of your policy will expedite the process. It’s advisable to maintain open communication with your insurance provider and promptly address any inquiries they might have.

Partnering with Restoration Professionals

Restoring fire-damaged properties is a complex task that requires professional expertise. WINMAR’s team is skilled in salvaging and revitalizing fire-ravaged spaces. Trust our guidance for a smooth restoration journey. We will assess not only visible fire damage but also structural integrity. This ensures that repairs are comprehensive and your property is safe for habitation.

Addressing Structural Integrity

Fire damage extends beyond the surface, often affecting the structural soundness of a building. Our experts conduct thorough assessments to determine the extent of fire damage and ensure safety before proceeding with repairs. This meticulous approach safeguards your property and your peace of mind.

Embracing Emotional Support

Dealing with the aftermath of fire damage can be emotionally challenging. While practical steps are essential, seeking emotional support is equally crucial. Reach out to friends, family, and professionals who can provide guidance as you navigate this process. A strong support network can help alleviate stress and anxiety.

Rebuilding and Renewal

Recovery from fire damage is a journey of resilience. With WINMAR’s assistance, you’ll rebuild step by step. Rest assured that you’re not alone. By partnering with professionals, you can turn devastation into an opportunity for renewal. As your property is restored, remember that you’re also rebuilding a sense of normalcy and moving towards a brighter future.

Moving Forward with WINMAR

Throughout this journey of fire damage restoration, WINMAR stands as your reliable partner. From assessing the extent of damage to guiding you through insurance claims and delivering meticulous restoration, our expertise ensures a smoother path to recovery. Remember that practicality, patience, and a proactive approach will be your allies as you navigate the intricate process of fire damage restoration.

licensed builder in kelowna

Winmar came to the rescue through our insurance company who introduced us. Winmar was amazing, they packed up all of our things with care and thoughtfulness , cleaned and fixed damage items and their staff could not have been more helpful.

It was a very sad and unsettling time for us and they were always there to lend us a hand. They stored our things for three years while we waited to get back into our condo and if we needed something from storage were always available to find it and bring it to us.

Julee Poole
Fire Damage Repair and Restoration

Winmar was awarded the rebuild of our home after it was burnt in a large house fire in April 2020. Janessa Brown’s reputation precedes her as a professional business woman who knows the ins and outs of the construction world. Janessa has lived up to her reputation in every way. She has helped us navigate the difficult world of an insurance rebuild and fought for us when needed to ensure our rebuild was completed properly and to our standards.

Melissa McCarthy
Fire Damage Repair and Restoration

Fire can damage or destroy a home or facility and take a tremendous emotional toll on family members and employees

In addition to the heat and fire, the after-effects of smoke including soot, debris, odour and ash throughout a building can cause surface discoloration and damage to belongings if not treated immediately. There may also be substantial water damage caused from suppressing the fire. With WINMAR®’s rapid response, further damage can be prevented.

Call us at (250) 862-3500 for a quote